Buying Tickets

Our Festivals usually take place over the last two weeks of September.

Key Booking Dates

Early Bird Events
From 1st July 2021: Priority Booking for Benefactors and Friends*
From 4th July 2021:  General Booking for all Early Bird events

All Remaining Events
From 1st August: Priority Booking for Benefactors and Friends*
From 4th August: General Booking

*Members must be logged in with the correct username to buy discounted tickets

Priority Bookings

This year, Benefactors and Friends of the Festival will benefit from a three day priority booking period from 1st – 3rd August inclusive prior to the opening of General Booking. Members are eligible for a discount on all ticket prices bought in advance. Benefactors receive a 15% discount and Friends a 10% discount. Click here for more information and to buy membership.

Priority bookings can be made online, by telephone or by post. See General Booking below for further details.

If you are a Benefactor or Friend of the Festival, you must log in to your account to have the relevant discount deducted from your ticket prices. The discount is attached to your username only and will remain valid for as long as you have a current subscription.

If you are not sure which username is linked to your membership account, please send an e-mail to our Treasurer or our website manager. You are prompted to enter your username and password when completing your purchase. The relevant discount will automatically be applied to all your ticket purchases. If you have forgotten your password, follow the links on the Login page to have it reset.

General Booking

Online

Tickets for all Festival events can be booked securely on this website 24 hours a day, seven days a week. To book online, choose the events you would like to attend and add the relevant number of tickets to your shopping basket. You can check your basket contents at any stage. When you are ready to buy tickets, either log in to your account or register a username and choose a password. You can settle your account with a debit/credit card or a PayPal account. Once your payment has cleared, your tickets will be sent automatically to the e-mail address you will be asked to provide. It is possible that our automated e-mails may be re-routed to a ‘junk mail’ folder, so please check there first if your tickets haven’t arrived.

By Telephone

The Box Office has a new telephone number, 01797 462168. Please leave an answerphone message if necessary and your call will be returned as soon as possible.

By Post

Please send your completed form to Rye Arts Festival c/o 13 Market Street, Rye TN31 7LA. Forms can be found in the centre section of the brochure.

In Person

Tickets are available from Grammar School Records, High Street, Rye TN31 7JF 10am to 5:30 pm WEEKDAYS ONLY from now until the end of the Festival.

The Box Office has moved to a new location – the St Mary’s Centre, Lion Street, Rye TN31 7LB  (next door to the Kino Cinema). It will be open to the public from 1st September 2021 to the end of the Festival, 9.30 to 12.30 every day except Sundays. Credit or debit cards, cash or cheques can be used for payment.

For all enquiries, please e-mail the Box Office

If you have problems buying your tickets online

In the first instance, we suggest you visit our Help Page for more details on how to log in and buy tickets. If you cannot resolve your problem using our help guides, please e-mail your question to the Box Office. Where available, concessions are detailed in brackets in the ticket price sections of each event listing. For advice on more obscure issues, please e-mail us giving as many details as possible and we will get back to you.

Printing your tickets at home

Tickets purchased online and e-mailed to you as pdf files have been designed as A6 size (four to a standard A4 sheet). They will automatically come through to you in that format to save paper. You do not have to print your tickets – we can check them if you show your confirmation e-mail on a mobile or other portable electronic device at the door.

Ticket Delivery

Tickets ordered via the Box office can be delivered to you electronically or printed out for you. If you wish to have your tickets posted to you there will be a £1.50 charge for postage. Tickets issued online and sent by e-mail do not incur a processing fee.

At the Event

Any remaining tickets will be sold at the venue door 30 minutes prior to the start of the event. There is no membership discount available for tickets purchased at this point.

Seating

Venues do not have numbered seats and therefore seats for all events are unreserved.

Disabled Access

Many of our venues have disabled access. However, we stage events in a number of historic buildings across Rye where full access is not always available. In order to ensure you have the best possible experience, please telephone or e-mail the Box Office to check accessibility, reserve wheelchair spaces where available and discuss anything we can do to meet your specific needs. Please also let us know if you will be accompanied by a carer and/or guide dog.

TIMING/SCHEDULE CHANGES Whilst we endeavour to maintain start times, Rye Arts Festival cannot be held responsible for unavoidable delays. If an event is cancelled, re-scheduled or changed, Rye Arts Festival will endeavour to notify ticket holders of the cancellation or change.

SEATING Please note that although some venues have different seat prices, seats themselves are not numbered.

Rye Arts Festival is committed to protecting and respecting your privacy. Any personal information such as name, postal address, telephone number and e-mail address given via this website will be used to provide you with information and requested services and to properly administer membership.  It will not be disclosed to any third party without your prior permission, or unless we are required to do so by law. You have the right to request deletion of your personal data where there is no compelling reason for us to continue to hold it. You are welcome to contact compliance@ryeartsfestival.org.uk if you have any queries.