Our Festivals usually take place over the last two weeks of September.
The dates for 2023 are Friday 15th September – Saturday 30th September inclusive.
Members must be logged in with the correct username to buy discounted tickets
General Booking
Online
Tickets for all Festival events can be booked securely on this website 24 hours a day, seven days a week. You can settle your account with a debit/credit card or a PayPal account. Once your payment has cleared, your tickets will be sent automatically to the e-mail address you will be asked to provide. It is possible that our automated e-mails may be re-routed to a ‘junk mail’ folder, so please check there first if your tickets haven’t arrived.
By Telephone
The Box Office telephone number is 01797 462168. It will be in operation from 1st August 2022. Please leave an answerphone message if necessary and your call will be returned as soon as possible.
By Post
Please send your completed form to Rye Arts Festival c/o 13 Market Street, Rye TN31 7LA. Forms can be found in the centre section of the brochure. Please note there will be an extra charge for posting tickets.
In Person
New for 2023: There will be a Help Desk at The Kino, Rye on Saturdays and Wednesdays leading up to and through the festival.
If you have problems buying your tickets online
In the first instance, we suggest you visit our Help Page for more details on how to log in and buy tickets. If you cannot resolve your problem using our help guides, please e-mail your question to the Box Office. Where available, concessions are detailed in brackets in the ticket price sections of each event listing. For advice on more obscure issues, please e-mail us giving as many details as possible and we will get back to you.
The Festival and Sustainability
Although tickets purchased online will automatically be emailed to you if you have an email address, in consideration of the environment there is no requirement for you to print them. You can show them on a smart phone at the door or quote the eight digit Order Reference Number starting 00005 or 00006, which appears on all order confirmations. On request, we can print your tickets and send via post at an additional cost of £2 to cover processing charges. Tickets issued online and sent by e-mail do not incur a processing fee.
At the Event
Any remaining tickets will be sold at the venue door 30 minutes prior to the start of the event. There is no membership discount available for tickets purchased at this point.
Seating
Venues do not have numbered seats and therefore seats for all events are unreserved.
Disabled Access
Many of our venues have disabled access. However, we stage events in a number of historic buildings across Rye where full access is not always available. In order to ensure you have the best possible experience, please telephone or e-mail the Box Office to check accessibility, reserve wheelchair spaces where available and discuss anything we can do to meet your specific needs. Please also let us know if you will be accompanied by a carer and/or guide dog.
TIMING/SCHEDULE CHANGES Whilst we endeavour to maintain start times, Rye Arts Festival cannot be held responsible for unavoidable delays. If an event is cancelled, re-scheduled or changed, Rye Arts Festival will endeavour to notify ticket holders of the cancellation or change.
Rye Arts Festival is committed to protecting and respecting your privacy. Any personal information such as name, postal address, telephone number and e-mail address given via this website will be used to provide you with information and requested services and to properly administer membership. It will not be disclosed to any third party without your prior permission, or unless we are required to do so by law. You have the right to request deletion of your personal data where there is no compelling reason for us to continue to hold it. You are welcome to contact compliance@ryeartsfestival.org.uk if you have any queries.