Terms & Conditions

Please check your tickets as soon as you receive them and contact us immediately if there is a perceived discrepancy.  Tickets issued correctly cannot be returned for exchange or re-sale. The Festival cannot refund or exchange tickets except in the case of a cancelled event.

If an event has to be re-scheduled, tickets will be honoured for the re-scheduled date.

Details of events and artists are correct at the time our brochure is printed and any alterations will be updated online as soon as the Festival is notified. Whilst we endeavour to maintain start times, the Festival cannot be held responsible for unavoidable delays. If an event is cancelled or changed, the Box Office will endeavour to contact all known ticket holders.

DATA PROTECTION
Rye Arts Festival is committed to protecting and respecting your privacy.  Any personal information such as name, postal address, telephone number and email address given via this website will be used to provide you with information and requested services and to properly administer membership.  It will not be disclosed to any third party without your prior permission, or unless we are required to do so by law.  You have the right to request deletion of your personal data where there is no compelling reason for us to continue to hold it. Please send an e-mail to web@ryeartsfestival.org.uk if you wish to have your details removed from our database or if your e-mail address changes.

COOKIES
Cookies are small data files which are placed on your computer or other mobile or handheld device (such as smartphones or tablets) as you browse websites.  They are used to remember when your computer or device accesses our website and they allow us to track numbers of visitors, location of browsers and the type of device used to access the site which help us to improve our service as well as assist in our audience analysis. Rye Arts Festival uses cookies through Google Analytics for these reasons and to maintain your basket whilst you are purchasing tickets and allow the transaction to go through. If you want to disable cookies you need to change your website browser settings to reject cookies. Our site may not operate properly if cookies are switched off and, if you disable all cookies, you will be unable to complete a purchase on this site.